Congratulations to Parrish, Mercy Gilbert, and St. Joe’s Home Health Services on being the first three organizations in the United States to implement the Touch Card program. How lucky to be caregiver at such an organization – and even to be a patient!

Churchill understood the power of language. What words will we use “to awaken persistence when the souls around us are ready to surrender? What is our ability to motivate when people around us believe their lives are nothing but a humdrum march from birth to death?” Will we dare to speak of Love? Will we…

These are the kinds of questions that focus attention (and therefore energy) on the nature of loving care. As staff hear each other discussing these things, they discover something remarkable – the organization is focusing on caregiving. Every time a discussion like this takes place, caregiving advances. Gradually, the culture of loving care blooms and…

The Four Relationships central to Radical Loving Care: Between caregivers and patients, caregivers and each other, caregivers and leaders, and caregivers with themselves, are all grounded in communication that signals respect between the parties. We all have the ability to misunderstand each other every day. If we are not in partnership with each other, these…

That year I heard words like significance, passion and persistence. These were among the words that our then new CEO, Erie Chapman, spoke to the leadership team at Baptist Hospital. The vision being offered was of a place where bringing the dream to life meant…

As an experiment today, I would like to invite readers to offer comments on whatever issue they find of interest in caregiving. 

We have been blessed with human life and the ability to choose who we will live our lives. The goal of science is to serve us, not to overpower us. And our goal is simply (and complexly) this: to serve, and to love, each other and the earth into which we were born

Loving cultures are contagious. Baptist Hospital partner Lois Powers exemplifies the energy of this contagion. When I complimented her on her great work as a cashier, she said to me, “I’m not a cashier, I’m a caregiver!” Lois was no longer laying bricks, she was building a great cathedral.