Journal of Sacred Work

Caregivers have superpowers! Radical Loving Care illuminates the divine truth that caregiving is not just a job. It is Sacred Work.

About

Our cause must be to return Love to the face of healthcare.

Chekhov
   
In the movie "August," derived from the famous play Uncle Vanya by the immortal Anton Chekov (left – also a physician) the central character says at one point, "An idle life can never be a good life." Do you agree?  After all, in the Journal, we often talk about the wisdom of being versus doing. But it is difficult for any caregiver to sit idle when the needs of others are apparent.
   The "cause" of every caregiver is clear enough if you watch the way Love meets need in the Sacred Encounter. But how would others describe you in terms of your cause in life…

    I had the occasion to gain some insight into the answer to this
question during an empathy exercise conducted by Cathy Self with our
staff. We were each asked to imagine ourselves into the heart of the
person next to us. How would we feel if we were actually that person? In particular, how would we feel about our role at home and at work? How would we reflect upon our past? And what dreams would we have?
   I recommend you try this exercise, asking each person to write down their observations in each of these four categories. If you are not in a position to do this in a group, try it on your own by picking someone you know. You are likely to be fascinated by the outcome. It’s always surprising to know how we are viewed by others as compared with how we think we are viewed.
   People of my personality type are doomed to be champions of something. It is our calling. And it often makes us unwelcome among those who prefer the status quo.
   As we traveled around the circle, I was gratified to learn that the person on our staff assigned to "be me" said that she felt my dream was to change the face of healthcare.
   It’s a grand goal. But, whether it’s achieved or not, the deeper question is always why change should occur and in what way.
   Because of the nearly $150,000,000 held in trust by our foundation, we actually have the opportunity to impact the face of health care. This is most likely to matter if we can do more than just add incrementally to the bank accounts of charities and hospitals.
   What if we could spread the expression of compassion across the face of healthcare? What if we could help to strengthen her hands with the power of genuine caring? What if we could return to her heart the full hope of Love?
   With rare and special expressions, most hospitals and doctor’s offices have turned their backs on compassion and tilted their faces towards efficiency and money. Can they be moved to change? The true caregiver never enters the field of healthcare with money as the primary goal. So our Healing Trust is charged with doing more than funding grants.
   In order to change the face of healthcare, we will all need to dedicate our work lives and our hearts to a high priority. The goal of healthcare must be healing, not fixing. Can this change truly come to be? As Chekhov himself once wrote, "You must trust and believe in people or life becomes unbearable." Each time we approach each other with this trust and belief, the face of Love must surely smile.

Questions: Do you think the face of healthcare needs changing? In what ways?

-Erie Chapman

Posted in

4 responses to “Love and the Face of Healthcare”

  1. Tammy Roth Avatar

    Yes, I believe the face of healthcare needs changing and that healing is the answer. Healing and change starts with the leader of each individual healthcare system on a very personal, soul level. When each CEO heals holistically, ascends to a new level of spirituality, and is living in peace, it eliminates leading from a place of fear, competition or insecurity. When the entire leadership team is presented with the guidance and opportunity to do the same, it permeates throughout the organization affecting employees and customers. If this template for holistic healing is presented to each employee with ongoing support, and a similar holistic template is used with work teams it will transcend beyond the walls of the healing facility and into the community. And with the collective energy of a healed and transformed organization the possibilities of affecting larger, dysfunctional systems is dramatically increased.

    Like

  2. liz Wessel Avatar
    liz Wessel

    I’ve been frequenting a hospital campus to be with family of a dear one who is gravely ill. Technology abounds, with 24 hour family vigil the care is good, yet Loving presence is noticeably absent in caregivers. No one is unkind just a lack of empathy and a focus on the tasks at hand. This is one way caregivers can insulate themselves from the suffering of others but they are missing out on the gifts as well. Funny, in this situation it is the doctors who are being compassionate as they care for one of their own.
    Yesterday I was there at change of shift. A male nurse came in to say he was leaving and gave my friend a hug. After, I commented to her, “that is the first caregiver I’ve seen display any warmth or caring.” She responded, “And the nurse on tonight is a cold fish!” Jorge’s Loving gesture did not take any additional time but the effect was extraordinary as my friend relaxed in the warmth of the moment.
    As I returned to my car, I passed several caregivers along the way. My eyes looked to greet/smile (as customary in S. CA) at each one but there was little eye contact, little acknowledgment, little human connection. This campus seems to have a culture of its own. I guess I am feeling highly sensitive with a dismal situation and an increasing sense of isolation. I can’t help but wonder what this family must feel.
    I never really thought that one might need to teach compassion, empathy, yet this is truly a worthy cause. The exercise described sounds beneficial and intimate, creating a bond between people while breaking down barriers. This is just what we need in healthcare.

    Like

  3. Karen York Avatar
    Karen York

    Yes, the face of healthcare needs changing in many ways. You’ve discussed the national issues with our nation’s view of healthcare and how that is a barrier for people to receive basic care. Our national culture is also driven by reimbursement models dictated by politicians. I’ve listened to discussion after discussion among physicians and hospital administrators around the reimbursement of patient care rather than the quality of patient care. Physicians and hospitals are driven by the incentive of payment rather than the ethics of human care. I certainly understand the need for reimbursement so that we can continue our mission. However, when payment is the driving force, the patient will always be the one to lose. In the midst of that, there are a host of wonderful things that are happening in the smaller picture in hospitals and doctor’s offices around the country. It starts in the heart and the calling of individuals, and the courage of leaders to embrace and encourage the call toward loving care.

    Like

  4. Tom Knowles-Bagwell Avatar
    Tom Knowles-Bagwell

    Erie, I have been returning to this blog regularly for some time now. I am always glad about what I find here . . . a community of caregivers dedicated to a common mission. However, I think I would shift the title of today’s meditation slightly. It seems to me that what we are talking about together, what I know you to be committed to, what I read in the responses to this and many of the daily meditations is not a change in the face of healthcare, but a change in the deepest heart of healthcare. That is where real, lasting change will happen, in the heart.

    Like

Leave a reply to Tammy Roth Cancel reply