
One of the most potentially useful insights shared in these pages in the past is a bit of wisdom that goes like this: Stress arises primarily from our efforts to control the behavior of others. For caregivers and leaders alike, this knowledge can be invaluable.
New leaders (as well as some veterans) often misconstrue that their job is to control the behavior of the people that report to them. The best leaders have come to understand that employee behavior cannot be "controlled." The role of a leader is to help in setting tone and direction as well as finding ways to encourage others to engage their best energies in living out mission. Leaders that try to compel compliance through threats and tight control are about as successful as basketball coaches who think they can control the arc of a basketball in the middle of a foul shot. When leaders approach their roles like this, they generate enormous stress for themselves and others – and they usually fail.
Once guidance is offered, leaders need to trust in the skills of others.
Likewise, caregivers often experience stress through letting supervisors decide their feelings. How often have we heard ourselves and others say, "That supervisor made me so mad." Or "My boss upset me so much I made a mistake." Who decides how we feel, ourselves or our leaders?
This is all very easy to say and very difficult to live. Still, we may be able to access greater peace and serenity by letting go of our tendency to try and change the behavior of others. Personally, I find it hard enough to change my own behavior much less that of my fellow beings.
May you live this week in peace and love.
-Erie Chapman
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