"[Emily Dickinson] was not an alcoholic, she was not abusive, she was not neurotic, she did not commit suicide. Neurotic people or alcoholics…make better copy, and people talk about them, tell anecdotes about them. The quiet people just do their work." – Joyce Carol Oates
What can we say about people who, as Oates wrote, "just do their work"? We know that these legions of "quiet people" form the foundation of successful caregiving. They come and go to hospitals, nursing homes, hospices, and other charities day after day, shift after shift. They don't demand attention. And they usually don't get it.
The quiet people are the ones who so often deliver Radical Loving Care behind drawn curtains, in operating rooms, to tiny patients living in bassinets and to clients who come for help to repair their broken souls. They are also the housekeepers who no one notices, the dietary employees who diligently and skillfully prepare meals, the maintenance staff members who fix plumbing, repair broken beds, fix the air conditioning and keep the heating running at the right levels. They look through laboratory micoscopes in search of disease-causing bacteria, they organize medical records so other caregivers can find them when they need them. They are the anonymous healers who answer suicide hotlines.
The quiet people don't seek medals or prizes. In fact, they don't seek any attention at all from the wider world. What many yearn for is to simply follow their calling with determination, skill, humility and grace. They don't seek recognition. They seek to live Love.
Perhaps, you are one of these quiet and loving people. I have seen you cleaning floors, transporting patients down the hallway, carrying blood samples to the lab. I have noticed occasional expressions that reflect, perhaps, the monotony of some of the work you do. You know that no one sees you and that your focus is on the job before you. You are the quiet people, the silent heroes, the humble servants of Love.
I celebrate you today and every day and night.
-Erie Chapman
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